BPO Director
- NTT DATA, Inc.
- 12 - 15 years
- Hyderabad
- 3 months ago
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Job Description
In this Role you will be Responsible For: Provides direction and guidance for administration and results for multiple departments within a function of work area. Translates business plans into objectives and exercises latitude in managing operations. Accomplishes results through the efforts of subordinate managers / professional team members. Assumes lead role responsible for decisions on operating procedure, workflow and the overall quality and successof department(s) assigned. Participates in developing operational and strategic goals and objectives for the organization. Drives NTT DATAs organizational capabilities by developing a highly effective and competent workforce. Viewed as expert or specialist in a specific industry or sector.Typical Years of Experience Typically requires 12-15 years relevant experienceTypical Years of Leadership Experience Includes 5-7 years managerial/ leadership experience.Minimum Education and Certifications Undergraduate degree or equivalent combination of education and work experience. Graduate degree preferred.Skills Models exceptional influencing and communication skills. Models exceptional client service skills and leadership capabilities. Expert knowledge, understanding and application of project management principles and methodologies. Models expert analytical / problem solving skills. Models exceptional organizational and time management skills. Advanced budgeting, business financial and P&L skills. Advanced ability to develop comprehensive and complex operational and strategic plans.People Leadership- YesPhysical Requirements/ Working Conditions Ability to physically perform general office requirements Must be able to perform essential responsibilities with or without reasonable accommodations.Work Timings:5:30 p.m. 3:30a.m. IST, Monday Friday. The shift timings can be changed as per client requirements.Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Strategic & Top ManagementRole Category: Top ManagementRole: CTOEmployement Type: Full timeContact Details:
Company: NTT DATA, Inc.Location(s): Hyderabad+ View Contact
Keyskills: project management client servicing budgeting sales strategic planning team management presentation skills business development marketing computer skills decision making creativity team centre
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