Technical Service Desk Executive || Delhi @ Team Computers

Job Description

Job Summary:

We are looking for a Technical Service Desk Executive to provide IT support to end-users. The role involves troubleshooting issues, managing service requests, and ensuring smooth day-to-day IT operations.

Key Responsibilities:

• Troubleshoot issues on Windows, macOS, MS Office, Teams, OneDrive, and internal apps
• Support laptops, desktops, printers, and other devices
• Handle service desk tickets using ticketing tools
• Follow ITIL-based support and change management processes
• Maintain documentation and suggest service improvements

Requirements:

• Graduate (preferably in IT)
• 2-3 years of IT support or service desk experience
• Familiar with ITIL processes and ticketing tools
• Good communication and problem-solving skills

Interested candidates can share their CVs at this email: le********v@te**********s.com or Whatsapp - 9599004***

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   ITIL Remote Support IT Service Desk Technical Support Installation Ticketing Configuration Management Troubleshooting Helpdesk Ticketing Tools Service Desk Incident Management