Application Engineer @ Emerson

Home > Engineering

Application Engineer

Emerson
0 - 4 years
Chennai
4 months ago
Email to a friend
Report this job

Job Description

Job Summary

As a Shutdown, Turnaround & Outage (STO) Application Specialist, your primary responsibility is to ensure exceptional customer satisfaction by efficiently providing a turnkey quote solution for STO valve engagements. Your role is crucial in creating positive customer experience, enhancing the overall efficiency of providing the end user with turnkey plan of action, allowing for better customer outcomes and providing our Channel Partners with displacement opportunities.

In This Role, Your Responsibilities Will Be:

Respond promptly to customer STO inquiries with quotes on spare parts, replacement valves, displacement valves with Management of Change (MOC) support through various communication channels, including phone, email, and chat.
As part of the MOC provide datasheets, spare parts and competitive edge on Emerson products
Support Sales by highlighting key differentiations between current install & new offering.
Develop training materials for understanding competitor displacement opportunities
Create process automation tools to drive speed and efficiency on STO Quoting activity
Execute the quotes with best lead time estimates by evaluating current and future inventory levels in ERP and planning to ensure fast conversion to the operations team.
Meet and exceed performance metrics, including response time and on time delivery of quote packages
Maintain accurate and detailed records of customer interactions, issues, and resolutions.
Any other duties as assigned by the Manager

Who You Are:

You respond with a sense of urgency keeping the focus on customer requirements.You have a passion for learning about different products and also are focused on maintaining high quality in the work you do and meeting committments. You actively seek guidance from relevant sources to learn and upskill yourself where possible.

For This Role, You Will Need:

Bachelor s Degree in Engineering or Management or prior experience in a similar role
Self-motivated and have a positive attitude
Technical qualification in a mechanical field highly desirable
Ability to work unsupervised and as part of a team
Excellent written, verbal, and math skills
Excellent interpersonal skills
Proficient in Microsoft Word, Excel, and PowerPoint

Preferred Qualifications That Set You Apart:

Knowledge of pressure relief valves
Knowledge of SAP ERP
Working knowledge of Microsoft Power Platform

Our Culture & Commitment to You

Job Classification

Industry: Industrial Equipment / Machinery
Functional Area / Department: Production, Manufacturing & Engineering
Role Category: Engineering
Role: Application Engineer
Employement Type: Full time

Contact Details:

Company: Emerson
Location(s): Chennai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Process automation Training Career development SAP ERP Interpersonal skills Spare parts Valves Medical insurance microsoft STO

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Required Plant/Process Maintenance Engineer For Injectables @ Amneal

Amneal Pharmaceuticals

4 - 9 years

Ahmedabad

2 days ago

₹ Not Disclosed

Design Engineer - PLC Programming

Quest Global

3 - 8 years

Chennai

2 days ago

₹ Not Disclosed

Application Engineer - Salesforce

Meta

2 - 6 years

Bengaluru

4 days ago

₹ Not Disclosed

Project Engineer

Wings Pharmaceuticals

4 - 8 years

Ballabhgarh

4 days ago

₹ 6-15 Lacs P.A.

Emerson

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and...

Application Engineer @ Emerson

Home > Engineering