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Desktop Engineer @ Giesecke

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 Desktop Engineer

Job Description

Objective Of This Role:


(Brief description of the role, why are we hiring, and what will person in this role do)

To manage Commercial and High Secure Are Client Machines.


Tasks & Responsibilities:


(Major task and role person will have to perform list all the relevant points)

IT Inventory , log the call on day to day basis and resolve the same. Vendor coordination & support Client Machine Hardening as per policy. Patch Update for Client Machines. Manage End Point Protection for Client Machine Update Asset Details in Asset Manager Tool. Troubleshooting Desktop and Laptop, manage to swap components.


Education & Trainings:


(Basic & Professional)

BE / BCA / Diploma Technical know how: (Mention the technology on which person must be experienced) Mandatory: o Troubleshooting Desktop and Laptop, manage to swap components o Vendor coordination & support o IT Inventory , log the call on day to day basis and resolve the same.


Good to know:


Basic Knowledge on Active Directory, VMware, Networking.


Soft Skills:


(Inputs on soft skills required for role, like team management, communication, customer management etc) Customer Management, good communication, play a role as team member.


Experience: (in yrs.)


Total : 5to 7 years

Relevant* : 3 to 5 years

(*Experience in related field, industry, products etc.)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Giesecke
Location(s): Chennai

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Keyskills:   Desktop Support Laptop Support Troubleshooting VMware Networking IT Support

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