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Field Support Engineer @ CMS It Services

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 Field Support Engineer

Job Description

Key Responsibilities:

  • Provide onsite and remote support for desktops, laptops, printers, and peripheral devices.
  • Diagnose, troubleshoot, and repair hardware malfunctions efficiently.
  • Install, configure, and upgrade computer hardware components and operating systems.
  • Perform routine maintenance and preventive checks on hardware devices.
  • Maintain inventory of IT hardware, accessories, and spare parts.
  • Collaborate with vendors and service providers for warranty claims and hardware replacements.
  • Document incidents, service requests, and resolutions in the ticketing system.
  • Ensure compliance with company IT policies, security guidelines, and standards.
  • Support IT team in network device installations and basic troubleshooting when required.
  • Provide end-user training and guidance on hardware usage and best practices.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: CMS It Services
Location(s): Ahmedabad

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Keyskills:   Hardware Networking Disassembling PC Assembling Printer Support Computer Hardware Laptop Support Networking Products Field Support IT Hardware

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CMS It Services

CMS IT SERVICES PRIVATE LIMITED Company Profile: CMS IT Services (a Blackstone Portfolio Company) provides high quality, end-to-end IT infrastructure solutions to cost-effectively manage IT operations efficiently. With extensive experience in managing complex IT implementation projects and integ...