Customer Support Representative @ Hitech Digital

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Customer Support Representative

Hitech Digital
0 - 3 years
Ahmedabad
3 months ago
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Job Description

Role & responsibilities:

Accurately enter and verify real estate deed information into digital databases.
Update existing records, maintain data integrity, and ensure confidentiality.
Conduct internet-based research to validate and supplement data.
Generate regular and ad-hoc reports based on client requirements.
Collaborate with clients, external POCs, or vendors to resolve queries.
Participate in training sessions with client representatives for process updates.
Deliver consistent results while meeting deadlines and exceeding quality targets.
Willingness to work extended hours when required.

Preferred candidate profile:

Minimum 1 year of experience in a relevant industry (BPO/BPM preferred).
Graduate in BCA, BSc, BCom, or Diploma in Computer Science.
Proficiency in MS Office (Excel, Word, Outlook) Intermediate level.
Typing speed of at least 30 words per minute.
Strong internet research and analytical skills.
Intermediate English communication (reading, writing, and speaking).
Good problem-solving ability and keen attention to detail.
Team player with quick learning ability and high accountability.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success - Other
Employement Type: Full time

Contact Details:

Company: Hitech Digital
Location(s): Ahmedabad

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Keyskills: Communication Skills international clients Order Processing Data Management And Analysis MS Office

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Hitech Digital

Hi-Tech Digital Solutions LLP is a leading ISO certified and award-winning company offering one-stop solutions across various service lines and functions including BIM Solutions, Engineering Solutions, Business Process Management, and Aero navigation engineering. The newly formed Process ...

Customer Support Representative @ Hitech Digital

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