Branch Operations Manager-branch Banking-branch Banking @ Kotak Mahindra Bank

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Branch Operations Manager-branch Banking-branch Banking

Kotak Mahindra Bank
1 - 10 years
Mumbai
7 months ago
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Job Description

Job Name: Branch Operations Manager

Grade: M3 (Manager)

JOB Role:

Responsible for management of day-to-day operations of the branch.

Ensuring strict adherence to prescribed processes, audit and regulatory requirements.

Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request.

Branch Lobby and customer Queue management.

Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.

Customer complains management and ensuring resolution of all complaints within TAT.

Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC

Job Requirement:

MBA/Graduate

Minimum work exp. 3 years

Thorough overall understanding of banking

Customer service orientation

Ability to manage and motivate front office staff.

Job Classification

Industry: Banking
Functional Area / Department: BFSI, Investments & Trading
Role Category: Banking Operations
Role: Branch Operations Manager
Employement Type: Full time

Contact Details:

Company: Kotak Mahindra Bank
Location(s): Mumbai

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Keyskills: Front Office Staff Customer service orientation Branch banking Branch operations Banking Management KYC Compliance RO system Auditing

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Kotak Mahindra Bank

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Branch Operations Manager-branch Banking-branch Banking @ Kotak Mahindra Bank

Home > Banking Operations