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Customer Service - Voice || Wipro || Healthcare Process - Night Shift @ Niit Learning Systems

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 Customer Service - Voice || Wipro || Healthcare Process - Night Shift

Job Description

NIIT is hiring for its MNC Client in healthcare process.


Contact - 8287583***


We are looking for smart professionals with a great attitude to make every single client interaction delightful


Your Impact as a Customer Service Specialist- Healthcare Process

  • Handle inbound customer calls and resolve queries with professionalism
  • Ensure timely and accurate delivery of service
  • Strive for first-call resolution and high customer satisfaction
  • Maintain quality benchmarks like AHT, CSAT, and compliance metrics
  • Properly document all interactions and follow up where needed
  • Identify areas for process improvement and contribute ideas

Required Experience

  • Excellent communication skills
  • Should be flexible to work in night shifts
  • Proficient in computer usage and Basic knowledge on MSOffice

Designation: Customer Service Specialist- Healthcare Process Education:

  • Graduates in B.Com, B.A, BSC (Btech, BCA, BSC IT is not eligible)

We Offer You:

  • Defined career roadmap which offers growth opportunities
  • Performance based incentive program**
  • Investment in talent development and skills enhancement
  • Work life balance with 5 day workweek
  • Collaborative environment with best in class professionals
  • Focus on colleague engagement and ***@wo*k

* Insurance benefits


Note : 12th pass students can also apply.


LOCATION: Airoli (Navi Mumbai)


Interested candidates, please apply directly or share your resumes on :


Email: de***k@ni****s.com


Contact / Whats app - 8287583***


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Niit Learning Systems
Location(s): Mumbai

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Keyskills:   English BPO Communication Skills Customer Service fresher Voice Process

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₹ -3.25 Lacs P.A

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Niit Learning Systems

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