Desktop Support Engineer @ Capgemini

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Desktop Support Engineer

Capgemini
3 - 5 years
Bengaluru
4 months ago
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Job Description

About The Role We are seeking a skilled and customer-focused Desktop Support Engineer to provide comprehensive support for end-user systems, applications, and hardware. The ideal candidate will be responsible for diagnosing and resolving technical issues related to Windows operating systems, Microsoft 365 applications, business productivity tools, and hardware performance. You will coordinate with vendors, provide remote support, and ensure timely resolution of IT incidents and requests. Primary Skills

35 years of experience in L2 desktop support or IT service desk roles.

Strong knowledge of Windows OS, Microsoft 365 suite, and endpoint security tools (e.g., Zscaler).

Experience with remote support tools and secure access protocols.

Familiarity with ticketing systems and SLA-driven environments.

Excellent communication and documentation skills.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Bengaluru

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Keyskills: endpoint security documentation windows os desktop desktop support dns networking it service desk system administration technical support remote support ticketing active directory desktop engineering troubleshooting windows operating system dhcp

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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