Executive-Customer Care @ Rhea Healthcare

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Executive-Customer Care

Rhea Healthcare
0 - 2 years
Bengaluru
3 months ago
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Job Description

1. Conversion: Inquiry to appointment

2. Conversion: Appointment to Walk in

3. Time taken for Patient Registration

4. Average waiting time of patients in the OPD (Both New and Old at any stage for any role)

5. Appointment scheduling (Both new and follow-up)

6. Accuracy of data entry in MEDICS (Registration details of patients and IVF file completion)

7. Accuracy in Payment collection/Receipts

8. Number of OPD Patients feedbacks collected

9. Patient satisfaction for OPD

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Healthcare & Life Sciences
Role Category: Other Hospital Staff
Role: Patient Service Assistant
Employement Type: Full time

Contact Details:

Company: Rhea Healthcare
Location(s): Bengaluru

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Keyskills: Communication Skills

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Executive-Customer Care @ Rhea Healthcare

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