Customer Service Executive @ Muthoot FinCorp (MFL)

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Customer Service Executive

Muthoot FinCorp (MFL)
1 - 3 years
Karimnagar
7 months ago
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Job Description

Role & responsibilities:

To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches.
Promote and maintain positive relations with all contacts, customers, and potential customers
Achieve desired level of productivity to meet & contribute towards branch profitability targets.
Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
Conduct promotional activities for marketing and drive referral programs for customer acquisition
Responsible to handle day to day transactions and valuables.
Maintain all data and records related to daily transactions
Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Knowledge, Skills & Attributes

Result Orientation
Customer Service & Retention Focus
Digital Mindset
Relationship Building
Process Knowledge/ Orientation
Effective Time Management
Cross Selling / Upselling Skills
Business Development
Communication Skills Proficiency in local language and English

Preferred candidate profile:

Educational Qualification Graduate

Experience Minimum 1 year experience in lending / financial services

Job Classification

Industry: NBFC
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Full time

Contact Details:

Company: Muthoot FinCorp (MFL)
Location(s): Karimnagar

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Keyskills: CUSTOMER SERVICE CUSTOMER RELATIONSHIP SALES COORDINATION TARGET ACHIEVING COMMUNICATION LEAD GENERATIONS CALL HANDLING TEAM PLAYER CROSS SELLING PRODUCT KNOWLEDGE B2B CUSROMER CONVERSIONS PROBLEM SOLVING TARGET DRIVEN UPSELLING RELATIONSHIP BUILDING QUICK LEARNER

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₹ 1-2.25 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Muthoot FinCorp (MFL)

Muthoot Fincorp ONE, is a fintech startup and SBU of Muthoot FinCorp Ltd., building a financial ecosystem where customers can access relevant and reliable digital services across an expansive range of digital financial products in segments like Lending, Saving & Investment, Protection, and ...

Customer Service Executive @ Muthoot FinCorp (MFL)

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