Technical & Business Operations Specialist @ Amdocs

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Technical & Business Operations Specialist

Amdocs
5 - 10 years
Pune
6 months ago
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Job Description

You will lead and mentor a small team within a specific task or project

You will be responsible for processes, KPIs, and communication within the project
You will identify process changes that lead to efficient operations and sets the processes for the benefit of the team, ensuring process alignment and team mentoring
You will also have hands-on work as an analyst whenever required, guiding and assisting teams in problem resolution, providing technical coaching, mentoring, and knowledge management
You will guide team to resolve technical issues, come up with new ideas, and enhance processes as required for bill audits, running maps, service desk tickets
You will guide and assist team to identify and analyze production issues, track recurring issues, identify ways to prevent them, or suggest a permanent fix

Job Classification

Industry: Telecom / ISP
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Amdocs
Location(s): Pune

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Keyskills: operations management project management data analysis team management business analysis client management business development sales strategic planning marketing operations pmo key account management business operations sla management

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Amdocs

Sourced Group an Amdocs Company is an award-winning global consulting firm that helps organisations make the most of cloud computing with a focus on security, governance, and compliance. With over a decade of experience and offices globally, we provide professional services that secure, migrate, and...

Technical & Business Operations Specialist @ Amdocs

Home > Operations