Salesforce Systems Analyst
- Ameriprise Financial
- 1 - 7 years
- Noida, Gurugram
- 3 months ago
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Job Description
Collaborating across the organization with business, architects, UX designers, product managers and other software developers to develop and improve tools to support Advisor practices. Support tracking/feedback tracking from field users on CRM. Key Responsibilities
- Able to work and learn quickly
- Team player communicates timely with team, partners and leaders
- Eager to learn
- Can keep up with a fast pace and still stay positive and organized
- Analytical skills
- Able to speak up and ensure their ideas/voice is heard
- Critical thinking skills
- Problem solving skills
- Positive outlook
- Strong analytical abilities and background
- Able to communicate directly with users and business partners by answering and resolving feedback and productions issues
- Ability to negotiate, have difficult conversations, build relationships across the company, and work closely
Required Qualifications
- Bachelor of Technology/Bachelor of Engineering degree in Computer Science, Information Systems or related technical field;
- Understanding and demonstrated experience working with web tools.
- Proficient computer skills, especially Microsoft Office applications
- Strong analytic skills; ability to understand complex systems and design communication around integration and interface points
- Able to write test cases, scripts, jira stories for a Business need, get it approved from the Business, Follow through with developers, get the timelines and act as a liaison between the Business and Developer
- Proven experience in Software testing and quality assurance with a distinguished track record in testing complex software systems
- Competent in all types of testing (Functional, Regression, Integration)
- Capability to work with a multi-functional team of business owners, developers, business analysts, and quality assurance professionals.
- Knowledge of Quality management tools such as Jira.
- Understanding of the QA process/ SDLC in waterfall, continuous delivery, and Agile environments is required.
- Strong organizational skills: the ability to complete multiple tasks under time constraints and competing priorities.
- Excellent written and verbal communication skills (Ability to communicate effectively with technical staff, business analysts, management, and business team members)
- Work independently (full SDLC) with minimal supervision in a team environment
Job Classification
Industry: Financial ServicesFunctional Area / Department: Engineering - Software & QARole Category: Quality Assurance and TestingRole: Test AnalystEmployement Type: Full timeContact Details:
Company: Ameriprise FinancialLocation(s): Noida, Gurugram+ View Contact
Keyskills: Computer science Manager Quality Assurance Analytical Agile Test cases Asset management JIRA SDLC CRM Salesforce
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