Customer Service Executive @ Muthoot FinCorp (MFL)

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Customer Service Executive

Muthoot FinCorp (MFL)
1 - 3 years
Madurai
5 months ago
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Job Description

Role & responsibilities

To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches.
Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets.
Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
Conduct promotional activities for marketing and drive referral programs for customer acquisition
Responsible to handle day to day transactions and valuables.
Maintain all data and records related to daily transactions
Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Knowledge, Skills & Attributes

Result Orientation
Customer Service & Retention Focus
Digital Mindset Relationship Building
Process Knowledge/ Orientation
Effective Time Management
Cross Selling / Upselling Skills
Business Development
Communication Skills Proficiency in local language and English

Role Requirements
Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services

Job Classification

Industry: NBFC
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Freshers

Contact Details:

Company: Muthoot FinCorp (MFL)
Location(s): Madurai

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Keyskills: Sales Inside Sales Inbound Sales Branch Operations B2C Sales Telesales Cashier Activities Field Marketing Sales Service

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Muthoot FinCorp (MFL)

\n\nMacquarie is a global financial services group operating in 32 markets in asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Customer Service Executive @ Muthoot FinCorp (MFL)

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