Engineer - Network Support - Chandigarh - CMS @ CMS It Services

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Engineer - Network Support - Chandigarh - CMS

CMS It Services
6 - 11 years
Mohali, Chandigarh
6 years ago
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Job Description

Experience: 6+ Years in relevant profile

Roles and responsibilities:

Switches: stp, rstp, mstp, hsrp, vrrp, etherchannel

Good experience team management, Incident, change and problem management.

Good understanding/exposure of process improvement and service improvement plan

Monitors the in-scope infrastructure components, responds to alarms, and drives incident resolution 24x7

Reacts to alarms, assesses impact, creates and manages related incident to resolution

Escalates and coordinates with L3 and vendor support team whenever required

Ensures in scope infrastructure components are checked regularly, updated, and secured

Manages change requests and coordinates approvals from various stakeholders

Assists L3 and vendor support teams with troubleshooting, provides hand and feet support when required, and prepares for root cause analysis

Implements knowledge articles in SM tool, and trains Service Desk and others on resolution

Coordination with L3 and vendor support teams along with any required hands and feet support for onsite infrastructure related projects

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: Teaching, Education, Training, Counselling,
Role Category: University Level
Role: University Level
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Cms It Services
Location(s): Mohali, Chandigarh

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Keyskills: Computer science Network support Network Engineer Business studies Pharmacy Botany Hotel management Healthcare Physical education CCNA

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

CMS It Services

CMS IT SERVICES PRIVATE LIMITED Company Profile: CMS IT Services (a Blackstone Portfolio Company) provides high quality, end-to-end IT infrastructure solutions to cost-effectively manage IT operations efficiently. With extensive experience in managing complex IT implementation projects and integ...

Engineer - Network Support - Chandigarh - CMS @ CMS It Services

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