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Hiring For International Chat Process @ IntouchCX

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 Hiring For International Chat Process

Job Description

Job Description:We are hiring energetic and detail-oriented individuals for our Chat Process team.
Qualification:

  • Minimum: 12th Pass / Graduate (Any Stream)
  • Good written English communication skills are mandatory

Experience:

  • Minimum 6 months experience in BPO/chat support/customer service preferred.

Salary:

  • 2.4LPA 4LPA CTC per annum

Key Responsibilities:

  • Handle customer queries via live chat or email
  • Provide accurate, valid, and complete information in a timely manner
  • Maintain customer satisfaction by providing professional and quality service
  • Follow up with customers when necessary
  • Meet performance benchmarks and productivity targets

Key Skills Required:

  • Excellent written English communication
  • Typing speed of 30+ WPM with good accuracy
  • Basic computer knowledge (MS Office, CRM tools)
  • Problem-solving and multitasking abilities
  • Customer-centric attitude

Perks & Benefits:

  • Incentives based on performance
  • Growth and promotion opportunities
  • Friendly work environment
  • 2 way cab facility (should be comes under 30 Hiring Zone)

Shift:

  • Rotational Shifts / Night Shift
  • Rotational Week Offs / 5-day Work Week

Interested Candidates please contact the Below HR to schedule the InterviewHR Afreen 8125768*** Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Chat Support International Chat Process Communication Skills International Non Voice Non voice Chat Process

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₹ 2.5-3.75 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...