Role & responsibilities -
* Handle inbound and outbound calls professionally for US- based customers with professionalism and efficiency.
* Excellent Communication Skills in English
* Analyze and resolve issues while adhering to company policies and US Compliance standards
* Communicate clearly and effectively in English, ensuring a positive customer experience
* Customer - Centric attitude with patience and problem - solving abilities.
* Basic Computer Knowledge and familiarity with MS office or CRM Tools
* Work in a dynamic, International environment and collaborate with a global team.
Preferred candidate profile -
*Fresher or Recent Graduates, or Undergraduate students can apply.
*Fluent in Spoken English with clear pronunciation and confident

Keyskills: Healthcare Bpo Voice Process US Healthcare Bpo Voice International Voice Process BPO Voice Support US Process Inbound Voice Process Customer Support Sales Process Travel Process International Process International Voice International BPO International Calling