Hiring- Deluxe| Client Servicing | B2b | Ott Platform | Us Shift| 6lpa @ Rivera Manpower

Job Description

Hiring for Client Servicing (Accounts/Localization Coordinator) | B2B | OTT Platforms | US Shift

Meet Your HR Contact:

HR Dharshan

7996002***

Rivera Manpower Services

(DO FORWARD THE CV ON WHATSAPP IF THE LNE IS BUSY TO BOOK SLOTS)

Client Servicing | B2B Process

Role: Accounts Coordinator / Localization Coordinator
Process Type: B2B (Semi-Voice 70% Non-Voice, 30% Voice)
Industry: Media & Entertainment (Servicing OTT Clients like Netflix, Amazon Prime, etc.)
Work Mode: Hybrid (2 Days WFO & 3 Days WFH or Vice Versa)
Work Location: Bellandur, Bangalore
Shift Timing: Fixed US Shift | Login between 6 PM 9 PM IST
Weekends Off: Fixed Saturday & Sunday Off

Key Responsibilities:

• Act as a liaison between Deluxe Entertainment and top OTT clients
  
• Coordinate and manage localization/subtitling projects
  
• Handle client servicing in a B2B environment
  
• Ensure timely communication and project delivery standards
  
• Maintain documentation and operational updates for all assigned accounts
  

Required Skills & Experience:

• Minimum 1 year to 6 years of experience in International voice process / client servicing / B2B coordination roles
  
• Prior exposure to OTT/Media/Localization/Subtitle projects preferred
  
• Excellent written and verbal communication skills
  
• Must be a graduate with all academic and employment documents (PDC, Convocation, Offer letters, Relieving letters, Payslips, etc.)
  
• Immediate joiners only
  

Perks & Compensation:

• Laptop + Required WFH Equipment Provided
  
• Shift Allowance up to 7,000/month
  
• Free Two-Way Cab Facility (within 25 km radius)
  
• Permanent Hybrid Model (flexible)
  

Interview Process:

1. Assessment
   
2. Ops Round 1
   
3. Ops Round 2
   

Contact

Meet Your HR Contact:

HR Dharshan

7996002***

Rivera Manpower Services

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Keyskills:   Communication Skills coordinator Voice Process concentrix mphasis jp morgan Project Coordination Client Support Customer Support cognizant element 14 Client Servicing accenture tesco hsbc International Voice Process International BPO International Calling