Customer Service Executive @ Muthoot FinCorp (MFL)

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Customer Service Executive

Muthoot FinCorp (MFL)
1 - 2 years
Madurai
5 months ago
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Job Description

To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches.

Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.

Conduct promotional activities for marketing and drive referral programs for customer acquisition

Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions

Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes

Result Orientation

Customer Service & Retention Focus

Digital Mindset

Relationship Building

Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services
Role & responsibilities

Preferred candidate profile

Job Classification

Industry: NBFC (Micro Finance)
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Freshers

Contact Details:

Company: Muthoot FinCorp (MFL)
Location(s): Madurai

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Keyskills: LEAD GENERATIONS CUSTOMER SERVICE CUSTOMER RELATIONSHIP CALL HANDLING TARGET DRIVEN TEAM PLAYER CROSS SELLING SALES COORDINATION PRODUCT KNOWLEDGE CUSROMER CONVERSIONS UPSELLING TARGET ACHIEVING QUICK LEARNER COMMUNICATION

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₹ 1-1.5 Lacs P.A

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To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Muthoot FinCorp (MFL)

\n\nMacquarie is a global financial services group operating in 32 markets in asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.

Customer Service Executive @ Muthoot FinCorp (MFL)

Home > Sales Support & Operations