Operations Manager
- OYO
- 1 - 6 years
- Zirakpur
- 3 months ago
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Job Description
Job Role: Operations Manager
About OYO
OYO is a global platform that empowers entrepreneurs and small businesses with hotels
and homes by providing full-stack technology that increases earnings and eases
operations; bringing easy to book, affordable, and trusted accommodation to guests
around the world.
About Weddingz.in
OYOs Weddingz.in, Indias largest wedding business, is a one-stop solution for all
wedding and large event related customer needs. Weddingz.in is the first business in
the online wedding space in India to have successfully completed 50,000+ events, and
with the largest social media reach (2M+ followers on Instagram). More than 1M
people use Weddingz.in to locate venues for their events.
Key Responsibilities
Oversee day-to-day banquet operations across multiple banquets in the city, covering
weddings, corporate events, conferences, and private parties.
Coordinate with Sales, Culinary, and Event Planning teams to ensure smooth execution
of events.
Supervise setup, service, and breakdown of events while maintaining brand standards
and client specifications.
Monitor inventory, banquet equipment, linen, and supplies; manage requisitions as
required.
Ensure compliance with all health, safety, and sanitation regulations.
Resolve guest concerns promptly to ensure satisfaction and repeat business.
Manage budgets and labour costs while maintaining service quality.
Conduct pre-event briefings and post-event reviews for continuous improvement.
Collaborate with vendors and partners for event logistics; manage payments, vendor
coordination, venue onboarding, and PO/GRN processes.
Maintain accurate event records, staff performance reports, and customer feedback.
Assist in developing and standardizing SOPs to improve banquet operations.
Job Classification
Industry: Hotels & RestaurantsFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations ManagerEmployement Type: Full timeContact Details:
Company: OYOLocation(s): Zirakpur
Keyskills: Event Planning Venue Management Event Management Event Operations Operations Management Business Development Onboarding
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OYO
OYO is a global platform that empowers entrepreneurs and small businesses with hotels and homes by providing full stack technology that increases earnings and eases operations. Bringing affordable and trusted accommodation that guests can book instantly.
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