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Email Support Associate @ WNS Holdings

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 Email Support Associate

Job Description

Greetings from WNS!!!


We are Hiring Customer Representative (Email Support) for an International Airlines at WNS Global Services.


Mega walk-in drive on 10th October Friday from 12pm-3pm at WNS, Centaurus, Hiranandani Estate, Thane West.

Role: Customer Support Representative (Email Process)
Location: Vikhroli West Mumbai (Work from Office)
Shift: Rotational shifts including night shifts
1 rotational week off
Pick up & Drop facilities provided

Key Responsibilities:
Draft professional emails to resolve customer queries and complaints.
Deliver exceptional customer service while handling sensitive issues.
Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.

Required Skills:
Excellent written and verbal communication skills.
Strong email drafting and comprehension abilities with minimum 1yr of experience in customer service.
Customer-centric approach with problem-solving mindset.


To meet-HR Chinmayi Pawaskar

Contact No- 7400339***

Email- ch**************r@***.com


Please mention Chinmayi Pawaskar on your resume as a reference.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Email Support
Employement Type: Walk-ins

Contact Details:

Company: WNS Holdings
Location(s): Mumbai

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Keyskills:   Customer Service Email Process Non Voice

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₹ Not Disclosed

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WNS Holdings

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Healthcare, Insurance...