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Technology Analyst- Service Now Specialist Software Engineer @ Infosys

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 Technology Analyst- Service Now Specialist Software Engineer

Job Description

Role-Technology Analyst

Location-Bangalore/Hyderabad/Chennai

Experience-4+Years

Notice Period-Immediate joiners preferred

Mandatory Skills-

We are hiring a Developer with a strong background on the ServiceNow Platform, having experience in various modules of ServiceNow


We're looking for a skilled ServiceNow Developer to support the transformation of our order and delivery management systems. Youll work on new features, enhancements, and issue resolution across AT&Ts ServiceNow platforms. This role involves close collaboration with U.S.-based teams and requires hands-on experience with various ServiceNow modules.


Key Responsibilities:

  • Design and develop scalable, cloud-based software systems
  • Configure and manage ServiceNow workflows and modules
  • Collaborate with internal teams and external vendors
  • Participate in Agile ceremonies and peer code reviews
  • Document systems and features clearly
  • Mentor and support team members

Required Skills:

  • Strong hands-on experience (4+ years) with ServiceNow modules like ITSM, CSM, OMT
  • Proficient in ServiceNow scripting: Client Scripts, Business Rules, UI Policies, Flows, etc.
  • Experience with ServiceNow portals and widgets
  • Integration expertise using REST/SOAP APIs
  • Solid knowledge of JavaScript, HTML, CSS, Git
  • Familiarity with Agile methodologies and story management

Preferred Skills:

  • Experience with databases (SQL, NoSQL), cloud platforms (Azure, AWS), and container tech (Docker)
  • Knowledge of TM Forum Open APIs
  • Certifications like CSA, CAD, CIS are a plus

Regards,

Infosys BPM Recruitment team


Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Infosys BPM
Location(s): Hyderabad

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Keyskills:   Integration UI Components Servicenow Web Technologies Scripting & Development Agile Methodology GIT

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Infosys

About Accenture\r\n\r\n \r\n\r\nAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations...