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APM - New Relic - App Support Professional @ Aspire Systems

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 APM - New Relic - App Support Professional

Job Description

General shift: Flexibility to extend hours only if required
Expectations:
  • Implementing Newrelic, manage effectively and optimize the monitoring for application and infrastructure.
  • Install, configure, and manage New Relic agents, integrations, and SDKs across various platforms and environments.
  • Configure New Relic APM and infrastructure monitoring settings for optimal performance and accurate reporting.
  • Analyse monitoring data to generate actionable insights and recommendations for performance optimization and troubleshooting.
  • Conduct root cause analysis of performance incidents and provide recommendations for resolution. Identify and implement performance optimizations based on New Relic monitoring data and best practices.
  • Fine-tune New Relic configurations, thresholds, and policies to ensure accurate monitoring and alerting.
  • Conduct training sessions and workshops for teams to educate them on using New Relic effectively for monitoring and optimization.
  • Continuously evaluate and improve New Relic implementation processes, workflows, and methodologies based on feedback and lessons learned.
  • Manage relationships with New Relic or other third-party vendors related to monitoring and analytics tools.
  • Collaborate effectively with cross-functional teams including development, operations, QA, and management to align monitoring strategies with business objectives.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Aspire Systems
Location(s): Chennai

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Keyskills:   networking root cause analysis technical support desktop support troubleshooting switching product support quality control dns kaizen system administration quality assurance computer hardware microsoft windows installation lan ccna

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Aspire Systems

Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. We work with some of the world's most innovative enterprises and independent software vendors, helping them leverage technology and outsourcing in our specific areas of expertise.