Virtual Front Desk Executive @ Provana

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Virtual Front Desk Executive

Provana
5 Positions
Noida, Gurugram
3 months ago
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Job Description

Job Summary:
The VFD Executive will be responsible for managing patient schedules and appointments virtually. This role
involves direct interaction with patients, handling grievances, and ensuring smooth coordination of virtual
consultations.

Manage and maintain patient appointment schedules.
Coordinate virtual interactions and follow-ups with patients.
Handle patient queries and grievances with empathy and professionalism.
Ensure timely communication and updates to patients regarding their appointments.
Collaborate with internal teams to resolve scheduling or service-related issues.

Skills Required:
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Proficiency in using virtual platforms and scheduling tools.
Ability to handle sensitive situations with patience and discretion.

Employement Category:

Employement Type: Full time
Industry: Medical / Healthcare
Role Category: Front Office / Receptionist
Functional Area: Not Specified
Role/Responsibilies: Virtual Front Desk Executive

Contact Details:

Company: Provana India
Location(s): Noida, Gurugram

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Keyskills: appointment scheduling grievance handling front office communication skills front desk

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Provana

Provana is a US Based Organization dealing with SaaS Products and services for the credit and collection industry.

Virtual Front Desk Executive @ Provana

Home > Front Office / Receptionist