Chat Support Executive @ Dezire Hr Services

Job Description

Walk-in Interview Job Description

Interview Date: Saturday, 11th October 2025
Interview Location: Jayanagar 4th Block, Bangalore
Company: Bigbasket
Job Location: Tin Factory, Bangalore
Role: Chat Support Executive (Non-Voice Process)

Job Highlights:

Non-Voice Process (Chat Support Only)
6 Days Working | 1 Rotational Off
Salary: 18,000 to 20,000 In-Hand + Incentives
Work from Home option after 3 months
No Cab Facility
Languages: Excellent English is a must

Key Responsibilities:

Handle customer queries through chat and email professionally.
Troubleshoot issues and provide accurate solutions.
Maintain detailed records of customer interactions.
Escalate unresolved queries to the concerned team.
Achieve performance targets and maintain quality standards.

Candidate Requirements:

Qualification: 10+2 / Graduate / Post Graduate
Typing Speed: Minimum 27 wpm
Strong written communication & problem-solving skills
Team player with a positive attitude
Age: Up to 30 years

Important Note:

Mandatory to call before attending the interview to get the document list, interview briefing, and other details.

Contact: Falak Hr Lead
Phone: hidden_mobile

Shift Timings:

Female Candidates: Between 6:00 am to 8:00 pm Any 9 working hours
Male Candidates: Between 6:00 am to 12:00 am (midnight) Any 9 working hours

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Keyskills:   bpo customer support non voice process customer service email support domestic bpo chat support