Assistant Manager - Cash Applications
- Optum
- 4 - 9 years
- Noida, Gurugram
- 4 months ago
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Job Description
Primary Responsibilities:
- Apply customer payments in ERP systems ensure payments requested are accurate prior to processing.
- Research/resolve customer payments discrepancies- open account items and unidentified payments
- Resolve open cash items issue refund with adequate backup, apply payment per customer request, transfer payments, reach out to other departments for instructions/assistance, etc.
- Intercompany transactions ensure proper transfer of customer payments
- Complete daily reconciliation of cash
- Work effectively with AR Solutions/Billing/Accounting
- Outlook group mailbox Outlook mailbox incoming request, assign, work as needed.
- Monitor internal and external mailboxes during hours required to be staffed by Cash Team
- Ticketing system assign tickets throughout day to appropriate co-workers.
- Complete vendor ACH forms
- Effectively communicate with business users and customers
- Assist with projects as needed
- Provide backup for colleagues
- Work within the SLAs for the department
Additional Responsibilities:
- Coordinate with multiple departments (ex. Accounting, collections, IT, Billing)
- Identifies process improvements within existing cash platforms and processes
- Drive for improvements in customer satisfaction by striving for accurate cash application
- Ability to perform effectively in a high volume and fast-paced production environment
- Ability to working in a changing environment
- Keep all procedural documents current as process changes occur
- Participate in cash application or special projects
- Suggest process improvements to manager
- Work within the PCI and PHI compliance guidelines
- Actively participate in annual goal initiatives
Requirements:
- Commerce degree (B.com/M.com), Accounting, Finance, or related field preferred
- 4+yrs. experience in O2C Cash Application
- Intermediate (or higher) level of MS Excel proficiency, including creating pivot tables, Lookups, conditional formatting for reporting purposes.
- Good to have accounting background.
- Open for shifts: 15:30 to 01:00
Assets:
- Pplsoft, SAP, Oracle Financial experience
- Opportunity for a go-getter who is looking to grow within the organization.
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Accounts Receivable ManagerEmployement Type: Full timeContact Details:
Company: OptumLocation(s): Noida, Gurugram
Keyskills: O2C Cash Application Cash Applications Cash Reconciliation Accounting Billing Accounts Receivable Cash Management Cash Operations
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Optum
About: OptumInsight India Pvt Ltd, a UnitedHealth group company is a leading health services and innovation company dedicated to help make the health system work better for everyone. With more than 115,000 people worldwide, Optum combines technology, data and expertise to improve the delivery, ...
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