Assistant Manager - Cash Applications
- Optum
- 4 - 9 years
- Noida, Gurugram
- 5 months ago
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Job Description
Primary Responsibilities:
- Apply customer payments in ERP systems ensure payments requested are accurate prior to processing.
- Research/resolve customer payments discrepancies- open account items and unidentified payments
- Resolve open cash items issue refund with adequate backup, apply payment per customer request, transfer payments, reach out to other departments for instructions/assistance, etc.
- Intercompany transactions ensure proper transfer of customer payments
- Complete daily reconciliation of cash
- Work effectively with AR Solutions/Billing/Accounting
- Outlook group mailbox Outlook mailbox incoming request, assign, work as needed.
- Monitor internal and external mailboxes during hours required to be staffed by Cash Team
- Ticketing system assign tickets throughout day to appropriate co-workers.
- Complete vendor ACH forms
- Effectively communicate with business users and customers
- Assist with projects as needed
- Provide backup for colleagues
- Work within the SLAs for the department
Additional Responsibilities:
- Coordinate with multiple departments (ex. Accounting, collections, IT, Billing)
- Identifies process improvements within existing cash platforms and processes
- Drive for improvements in customer satisfaction by striving for accurate cash application
- Ability to perform effectively in a high volume and fast-paced production environment
- Ability to working in a changing environment
- Keep all procedural documents current as process changes occur
- Participate in cash application or special projects
- Suggest process improvements to manager
- Work within the PCI and PHI compliance guidelines
- Actively participate in annual goal initiatives
Requirements:
- Commerce degree (B.com/M.com), Accounting, Finance, or related field preferred
- 4+yrs. experience in O2C Cash Application
- Intermediate (or higher) level of MS Excel proficiency, including creating pivot tables, Lookups, conditional formatting for reporting purposes.
- Good to have accounting background.
- Open for shifts: 15:30 to 01:00
Assets:
- Pplsoft, SAP, Oracle Financial experience
- Opportunity for a go-getter who is looking to grow within the organization.
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Accounts Receivable ManagerEmployement Type: Full timeContact Details:
Company: OptumLocation(s): Noida, Gurugram
Keyskills: O2C Cash Application Cash Applications Cash Reconciliation Accounting Billing Accounts Receivable Cash Management Cash Operations
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