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Technical Support Engineer @ Tekskills india

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 Technical Support Engineer

Job Description

Role & responsibilities

Excellent Comm skill(verbal /Written)
Typing skill (typing skills (Min 60 to 80 WPM))
Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documents
Support Experience: Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.
Knowledge on any Ticketing tool , ITIL knowledge
Exp 6+ months of experience in infra , Storage, Service Desk
Knowledge and hands on experience on Google products. (Gmail,Calender,Meet,drive,Docs,Sheet,Slides, Gemini app, Notebook LLM,Keep,Sites,Forms,Appsheet)
Associate Google Workspace Administrator certification is preferred.

Preferred candidate profile

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Network Manager
Employement Type: Full time

Contact Details:

Company: Tekskills india
Location(s): Chennai

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Keyskills:   Desktop Support Technical Support IT Support

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Tekskills india

Tekskills is a leading IT company which offers cost effective and quality software solutions and consultancy services. Our service portfolio includes on site project management, IT Infra services, onsite consultancy, Off-shore IT & ITES services, product, and application development. Tekskill...