Business Advisory Associate
- Accenture
- 1 - 3 years
- Mumbai
- 3 months ago
- Email to a friend
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Job Description
About The Role
Skill required: Supply Chain - Automotive Supply Chain
Designation: Business Advisory Associate
Qualifications:BE/Diploma in Automobile
Years of Experience:1 to 3 years
What would you do?
To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level AgreementInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decisionImplement practices to improve operational efficiencies
What are we looking for?
Mechanical knowledge of machinery/auto-componentInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision
Roles and Responsibilities: BE Automobile Graduate/Diploma with or without Automotive experienceBE Mechanical Graduate/Diploma with Automotive experienceExperience in WarrantyExperience with Auto componentsInterpersonal skills to deal with dealers, warranty engineers, etcData processing accuracy, detail oriented, and ability to evaluate/research a warranty claimExpert level capability in use of desktop software (MS Office Suite, with focus on Excel)Organized, timely, pro-active and highly productiveStrong written communication in EnglishAttention to detail and ability to multi-taskExperience in Warranty /Auto Dealership Qualification BE,Diploma in Automobile
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Technical Support - Non VoiceEmployement Type: Full timeContact Details:
Company: AccentureLocation(s): Mumbai
Keyskills: supply chain business advisory claims processing claims wfm project management forecasting business analysis business development workforce management real time analysis marketing corporate planning business consulting rta corporate strategy
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