Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Customer Support Associate (CSA) @ Teleperformance

Home >

 Customer Support Associate (CSA)

Job Description

    As a Customer Support Associate at Teleperformance, Agra, your role involves providing customer support through phone, email, and chat channels. You will be responsible for resolving customer queries efficiently, translating Hindi to English and vice versa, and ensuring a high level of professionalism and empathy in all customer interactions. Key Responsibilities: - Providing customer support via phone, email, and chat - Resolving customer queries effectively - Translating Hindi queries to English and vice versa - Maintaining professionalism and empathy in customer interactions Qualifications Required: - Minimum 12th pass - Proficient in reading English and Hindi - Capable of translating Hindi to English - Excellent communication skills - Strong problem-solving abilities - Customer-centric mindset If you are considering this opportunity, please note that the job offers benefits such as health insurance, paid sick time, and Provident Fund. The work schedule includes rotational shifts, and there is a yearly bonus provided.,

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Customer Support Associate (CSA)

Contact Details:

Company: Teleperformance
Location(s): All India

+ View Contactajax loader


 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

SCM Associate/Sr. Associate/Manager

  • Dhanvantarilokasiri
  • 3 to 12 Yrs
  • All India
  • 19 days ago
₹ Not Disclosed

Associate - Project Cost Analyst

  • Genpact
  • 2 to 6 Yrs
  • 2 mths ago
₹ Not Disclosed

Associate, Consumer & Business Insights

  • Genpact
  • 2 to 6 Yrs
  • karnataka
  • 2 mths ago
₹ Not Disclosed

Process Associate - Commercial Leasing

  • Genpact
  • 0 to 4 Yrs
  • 3 mths ago
₹ Not Disclosed

Teleperformance

Motivated by challenges and delivering exceptional outsourcing services for over 20 years, Teleperformance in India is a leading provider of Digital Integrated Business Services. We offer omnichannel Customer Experience Management, Back-Office Services and Transformation Solutions to leading glo...