Hiring For Bilingual Requirement - German and English @ IntouchCX

Job Description

Job Opening: German Language Expert Customer Support

Location: Hyderabad
Experience: Freshers - 5years in any BPO industry

Mode of work: Work from office

Mode of Interview: Virtual

About the Role:

We are seeking a German Language Expert to join our Customer Support Team in Hyderabad. The ideal candidate will have a minimum of 6 months of experience in customer service and be proficient in German (B2 level or higher). Strong communication skills and a customer-focused mindset are essential.

Key Responsibilities:

• Deliver high-quality customer support in German via phone, email, and chat
• Respond to customer inquiries, complaints, and requests professionally and empathetically
• Accurately document customer interactions and maintain records
• Work closely with internal teams to resolve customer issues efficiently
• Share insights and feedback to improve the overall customer experience
• Ensure all communications comply with company policies and standards
  

Requirements:

• Proficiency in German (minimum B2 level) both spoken and written
• At least 6 months of experience in a customer support or similar role
• Strong verbal and written communication skills
• Ability to multitask and perform effectively in a fast-paced environment
• Basic computer skills; experience with support tools is a plus
• Available to join immediately
  

What We Offer:

• Competitive salary and benefits
• Friendly and collaborative work culture
• Two way transportation provided within company hiring radius (25kms)
• Opportunities for professional growth in language and customer service skills

Note: "Immediate Joiners Preferred"

How to Apply:

Send your resume to: mo*******a@in******x.com | WhatsApp at +91 7396054***

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Keyskills:   Customer Support German Language B2 Communication Skills Translation Written Communication German German Translation Bilingual