
Keyskills: data analysis business analysis guidewire data integration process modeling project management gap analysis power bi wireframing user stories sql requirements management tableau brd frd scrum agile requirement analysis jira agile methodology
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...