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Hiring Technical Support Advisor/ Us Shift/ Voice Process !!ctc 6lac @ Rivera Manpower

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 Hiring Technical Support Advisor/ Us Shift/ Voice Process !!ctc 6lac

Job Description

Hiring Technical Support Engineers Join a Leading IT Giant!


Are you passionate about technology and problem-solving? Heres your chance to work with a global IT leader in Technical Support.


Eligibility:

  • experienced candidates with 2 years technical support experience can apply
  • Excellent communication skills (written & verbal)
  • Strong technical knowledge (Microsoft products preferred)
  • Willing to work in US shifts
  • Immediate joiners only

CTC:


  • Experienced: Upto 6 LPA (with prior Technical Support Voice experience)

Roles & Responsibilities:

  • Troubleshoot technical issues related to Microsoft products (Windows, Office 365, Outlook, etc.)
  • Perform in-depth technical issue analysis and provide real-time resolutions
  • Guide customers through step-by-step solutions in a clear and professional manner
  • Document issues and resolutions in the ticketing system
  • Collaborate with internal teams for complex escalations
  • Ensure customer satisfaction through effective technical and communication skills
  • Maintain SLA adherence and handle multiple queries efficiently

Call & Book Your Interview Slots:


HR DIVYA

9513900***

ri*********a@gm**l.com


(Whatsapp cv if number is busy)


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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Keyskills:   International Technical Support Technical Voice Process Technical Customer Support customer support L1 Support Technical Helpdesk TECHNICAL SUPPORT desktop support troubleshooting laptop support Technical Troubleshooting International Voice Process

 Fraud Alert to job seekers!

₹ 4-6 Lacs P.A

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Rivera Manpower

Rivera Manpower Services is a trusted name in recruitment, specializing in end-to-end talent solutions across both IT and non-IT sectors. For over a decade, we have collaborated with leading organizations to streamline their hiring processes and deliver high-quality professionals for niche and cri...