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Hiring Technical Support Advisor/ Us Shift/ Voice Process !!ctc 6lac @ Fortune 500 companies

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 Hiring Technical Support Advisor/ Us Shift/ Voice Process !!ctc 6lac

Job Description

Hiring Technical Support Engineers Join a Leading IT Giant!


Are you passionate about technology and problem-solving? Heres your chance to work with a global IT leader in Technical Support.


Eligibility:

  • experienced candidates with 2 years technical support experience can apply
  • Excellent communication skills (written & verbal)
  • Strong technical knowledge (Microsoft products preferred)
  • Willing to work in US shifts
  • Immediate joiners only

CTC:


  • Experienced: Upto 6 LPA (with prior Technical Support Voice experience)

Roles & Responsibilities:

  • Troubleshoot technical issues related to Microsoft products (Windows, Office 365, Outlook, etc.)
  • Perform in-depth technical issue analysis and provide real-time resolutions
  • Guide customers through step-by-step solutions in a clear and professional manner
  • Document issues and resolutions in the ticketing system
  • Collaborate with internal teams for complex escalations
  • Ensure customer satisfaction through effective technical and communication skills
  • Maintain SLA adherence and handle multiple queries efficiently

Call & Book Your Interview Slots:


HR DIVYA

9513900***

ri*********a@gm**l.com


(Whatsapp cv if number is busy)


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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Keyskills:   International Technical Support Technical Voice Process Technical Customer Support customer support L1 Support Technical Helpdesk TECHNICAL SUPPORT desktop support troubleshooting laptop support Technical Troubleshooting International Voice Process

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₹ 4-6 Lacs P.A

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Fortune 500 companies

Top MNC.