Customer Support Executive | Non Voice | International Process @ IntouchCX

Job Description

Dear Candidate ,
Greetings from Intouch CX !!

We are seeking a skilled and customer-focused Chat Agent to provide real-time assistance to customers via live chat.
Wed love to get to know you better and invite you to an in-person interview at our Electronic City, Phase 1,
Bangalore office to explore the opportunity of becoming a
Consultant/Sr. Consultant - Customer Support.

Position Details:
Role: Consultant/Sr. Consultant - Customer Support
Location: Electronic City, Phase 1, Bangalore
Shift Timings: Night Rotational Shifts
Perks: 2-way Cabs and Food
Fresher Salary : 17k + 4k performance based Incentives
Exp. Salary : Upto 30k+ 4k performance based Incentives

What to Expect:Grammar and Essay Assessment: A brief written test to gauge your language skills.

HR Round: A one-on-one discussion with our HR team to assess your fit with our company culture
.
Operational Round: A discussion with our management team to provide insights into the role and company.

Please note: This position involves rotational shifts.
Interview Details:
Date: Monday- Friday , 2025
Time: 10:00amVenue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1
Bangalore, India - 560 100 (Landmark: Adjacent to Kauvery Hospital)

Please bring:
Your updated resume
Aadhaar Card or PAN Card

For a swift response, please share your CV to 7406234*** . Direct walk-ins are welcome,
but please mention "HR Henry " on your resume,

Upon arrival, kindly reach out to HR Henry or further guidanceEducational/Work Experience and Requirements

• Must successfully pass a background check
  
• High school diploma or equivalent required
  
• Post secondary degree is a plus
  
• 1+ years of experience in Customer Service Chat or related field

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Keyskills:   Email Support Customer Service Chat Support International Chat Process Customer Support Email Typing Speed Non Voice Process International Non Voice Non Voice Bpo Non Voice Email Process Chat Process Communication Skills Chat International Process Web Chat