Customer Support Executive @ TP

Home > Customer Success, Service & Operations - Other

Customer Support Executive

TP
0 - 5 years
Pune
7 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, and chats to resolve their banking-related issues.
Provide excellent customer service by addressing concerns in a professional manner.
Utilize strong communication skills to effectively communicate with customers from diverse backgrounds.
Meet performance targets set by the organization.

Desired Candidate Profile

0-5 years of experience in BPO or similar industry.
Excellent English verbal and written skills for effective communication with customers.
Proficiency in Banking Voice process, Customer Service Operations, Email & Chat Support.

Education : Graduation

Shifts : 24*7 , 5Days working 2 Rotational offs

Salary : up to 30k,Depends on communication skills.

Work location : Shivaji Nagar, pune-411016

Contact Details :Rijvana Chougule.

Sr. HR. Executive

Talent Acquisition.

Teleperformance India.

Pune, Maharashtra, India.

Contact : 9960226***,

Email ID : Ri*************e@te****************s.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Pune

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Keyskills: Email Chat Banking Process English Language Skills Banking Operations Banking Voice Customer Support English Verbal And Written

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₹ 2.75-3.5 Lacs P.A

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Preferred City (* max. 2 w/comma)

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Customer Support Executive @ TP

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