Role & responsibilities
. Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in troubleshooting and resolving client issues effectively.
- Collaborate with team members to enhance service delivery and client satisfaction.
- Document client interactions and resolutions to improve future support processes.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management.
- Good To Have Skills: Experience with Service Desk Voice Support.
- Strong communication skills to interact effectively with clients.
- Ability to analyze and interpret client issues accurately.
- Familiarity with various support tools and ticketing systems.
Note: Interested Candidate can share their Resume at ni********a@tr****t.com or 6366478***

Keyskills: IT Helpdesk Service Desk Service Desk Management IT Service Desk Ticketing Tools Technical Helpdesk IT Support
Greetings From Ignites Human capital Services work from HOme 4 months training in Hyderbad location at office Nonvoice process salary 26k call isha@7829423175 call harshitha@7848820045 call misha@7848820042 call suman@7848820047