Senior Operations Manager @ Taskus

Home > Operations

Senior Operations Manager

Taskus
6 - 11 years
Mumbai
7 months ago
Email to a friend
Report this job

Job Description

Key Responsibilities:

Lead end-to-end delivery of multiple BPO processes, ensuring adherence to client SLAs, KPIs, and quality standards.
Manage and mentor a team of Operations Managers, Team Leaders, and associates to achieve productivity and performance goals.
Develop and implement strategies to improve efficiency, reduce costs, and enhance customer satisfaction.
Monitor daily operations and review key performance metrics to ensure optimal process performance.
Drive operational excellence through automation, process reengineering, and continuous improvement initiatives.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations Manager
Employement Type: Full time

Contact Details:

Company: Taskus
Location(s): Mumbai

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: cost reduction operations management team leading daily operations operational excellence project management team management problem management change management itsm incident management service delivery management itil sla management

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Hiring For Operations Team Lead

IntouchCX

2 - 6 years

Hyderabad

2 days ago

₹ 5-8 Lacs P.A.

Team Leader - Operations|International

TP

2 - 7 years

Noida, Gurugram

3 days ago

₹ Not Disclosed

Associate Process Manager

eClerx

0 - 13 years

Mumbai

7 days ago

₹ Not Disclosed

Associate Process Manager

eClerx

0 - 13 years

Mumbai

7 days ago

₹ Not Disclosed

Taskus

How to Apply ?\n\nTo schedule your interview call or send your CV through WhatsApp / Mail\n\nContact No :- HR Saloni:- 9689518944 \r\n

Senior Operations Manager @ Taskus

Home > Operations