Product Advisor/Counsellor
- Shaadi.com
- 1 - 6 years
- Mumbai
- 3 months ago
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Job Description
Hello,
Greetings from Shaadi.com!!
Shaadi.com is looking for VIP Consultant(Inside Sales advisor) to join our dynamic team and embark on a rewarding career journey.
Role & responsibilities:-
- Closing deals, pitching paid memberships, and offering top-tier service to our global and late-night members.
- This role is perfect for someone who thrives after dark, is full of energy, and loves chasing targets when others are chasing dreams.
- Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
- Provide product information, demonstrations, and recommendations to customers based on their needs and preferences.
- Identify opportunities for upselling/cross-selling products or services that meet customer requirements.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams (e.g., technical support) to resolve complex customer issues.
Desired Candidate Profile
- 1-4 years of experience in BPO customer service, voice processing, outbound calling, or related fields.
- Excellent verbal communication skills in English language; strong written communication skills are also required (a must for international or NRI calls)
- Night shift experience is mandatory
- Male candidate are mandatory for Night Shift (11:30 p.m-8 a.m- 2 Rotational Offs)
Salary:- 25K-35K in-hand + Unlimited Incentives
Allowance: 100/day On-Payroll | Immediate Joining Interested candidates can mail me there CV at an****j@pe**************e.in.
Best Regards,
Anshu Jain
9007935***.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Retention - Voice / BlendedEmployement Type: Full timeContact Details:
Company: People GroupLocation(s): Mumbai
Keyskills: night shift Customer Service Outbound Sales International Call Center Voice Process International Voice Process Outbound Calling International BPO
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