Role & responsibilities
Experience 5 to 7 Years
Location Remote
Candidate must have experience into ECS projects
Role Requirements
Engineering graduate with minimum 5 years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)
Excellent customer focus / Networking / Relationship Building /Results-driven / Self[1]organized / Decision making
Strong knowledge of IT Service Management, SAP Basis and SAP Application
Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers
Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus
Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus
Cloud architecture and IT technical infrastructure know-how
Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
Understanding of escalation handling and procedures
Experience in working with cross-cultural and cross-functional teams or individuals
Proficiency in English (Written and verbal), additional (local) languages are plusTechnical Skills
1. Strong knowledge of IT Service Management, SAP Basis and SAP Applications
2. Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers
3. Working experience with SAP HEC, SAP S/4HANA or any other cloud solution.
4. Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics
5. Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution
Soft Skills
1. Excellent customer focus / Networking / Relationship Building /Results-driven / Self[1]organized / Decision making
2. Excellent communication skills (written and verbal)
3. Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution
4. Experience in working with cross-cultural and cross-functional teams or individuals
5. Proficiency in English (Written and verbal), additional (local) languages are a plus/on top. E.g. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages.
Technical Skills
1. Cloud architecture and IT technical infrastructure know-how
2. Knowledge of/certification in one of Azure, AWS or GCP fundamentals
3. Experience with Migration, Upgrade projects esp. on S/4H Cloud.
4. Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus
Soft Skills/Requirements
Engineering graduate with minimum 5 years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services.
Preferred candidate profile

Keyskills: Greenfield Brownfield ECS Project HEC
Greetings from NTT DATA! At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition. By hirin...