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Spanish Service Desk Engineer (Fresher) @ Softtek

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 Spanish Service Desk Engineer (Fresher)

Job Description

  • Answering calls, emails, and ticket submissions
  • Logging issues and resolutions
  • Troubleshooting and diagnosing issues
  • Providing solutions to issues
  • Escalating unresolved problems to higher levels of support
  • Advising users on how to use software and hardware
  • Updating software and installing new software
  • Grant Account Access

Roles and Responsibilities
  • Answering calls, emails, and ticket submissions
  • Logging issues and resolutions
  • Troubleshooting and diagnosing issues
  • Providing solutions to issues
  • Escalating unresolved problems to higher levels of support
  • Advising users on how to use software and hardware
  • Updating software and installing new software
  • Grant Account Access

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Freshers

Contact Details:

Company: Softtek
Location(s): Bengaluru

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Keyskills:   hardware networking networking engineering problem management change management itil certified system administration technical support itsm incident management computer hardware installation desktop support troubleshooting ccna maintenance hardware itil

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Softtek

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest companies and public sector organizations trust ...