Customer Support Executive Noida (On-site)
- Portray People
- 55 Positions
- Noida, Gurugram
- 2 months ago
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Job Description
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Provide prompt and professional responses to customer queries via calls, chats, and emails.
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Maintain accurate documentation of customer interactions and resolutions.
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Collaborate with internal teams to resolve issues and enhance the customer experience.
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Ensure adherence to quality standards and service-level agreements (SLAs).
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Experience: Minimum 6 months in customer support,
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Education: Minimum 12th pass (domestic diploma accepted).
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Skills: Average communication skills
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Rotational shifts between 8 PM 7 AM IST (covering UK, Indian, and US time zones).
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5-day work week with rotational weekly offs.
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Day 1: HR Round + Operations Round
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Day 2: Versant Assessment
About the Role
We are looking for a dedicated and customer-focused Customer Support Executive to join in Noida. The ideal candidate will have prior experience in customer service, strong problem-solving skills, and the ability to handle multiple communication channels efficiently.
Required Qualifications
Work Schedule
Interview Process
Best
Anamika
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Back Office OperationsFunctional Area: Not SpecifiedRole/Responsibilies: Customer Support Executive Noida (On-site)Contact Details:
Company: Portray PeopleLocation(s): Noida, Gurugram
Keyskills: chat process email process email support
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