Hiring For International Customer Support Voice Process
- Sutherland
- 0 - 4 years
- Kochi
- 3 months ago
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- Report this job
Job Description
Role & responsibilities
- Respond to customer inquiries
- Resolve issues and provide solutions on time
- Maintain customer satisfaction through effective communication
- Document and track customer interactions and resolutions
- Collaborate with internal teams to resolve complex queries
- Stay updated with product knowledge and customer service best practices
Preferred candidate profile
- Fluency in English, with excellent spoken and written communication skills.
- Ability to work in a fast-paced environment and handle high call volumes.
- Strong problem-solving skills and attention to detail.
- Flexibility to work in different shifts, including nights and weekends.
Perks & Benefits
- Competitive Salary+ benefits
- Two-way cab facilities
- Positive working environment
- Better career growth
"Communication in English is a must."
Interested Candidates, kindly send your resume to Ak*****K@su*************l.com
Or reach out @ 9495852***.
Job Classification
Industry: BPM / BPOFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full timeContact Details:
Company: SutherlandLocation(s): Kochi
Keyskills: Customer Support BPO Customer Service International Call Center Semi Voice Voice Process Voice Support Bpo Voice Domestic Voice Customer Care International Process International Voice International BPO International Voice Process International Calling
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Sutherland
\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.
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