Verification process @ Hexaware Technologies

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Verification process

Hexaware Technologies
0 - 1 years
Mumbai
3 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner.
Provide accurate information on products/services offered by the company to customers.
Identify opportunities for upselling/cross-selling of relevant products/services based on customer needs.
Maintain records of all interactions with customers using CRM software (Zoho).

Desired Candidate Profile

0-3 years of experience in BPO/Call Centre environment handling international voice process.
Excellent communication skills with ability to handle multiple conversations simultaneously.

Proficiency in English language is mandatory; knowledge of Hindi language is an added advantage.

Contact -8108671***

Email - sh******7@he*****e.com

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Hexaware Technologies
Location(s): Mumbai

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Keyskills: Customer Service Blended Process Inbound

Fraud Alert to job seekers!

₹ 1.25-3.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Hexaware Technologies

Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia. Hexaware BPS leverages on a strong technology legacy from its parent organization. With an amalgamation of passionate...

Verification process @ Hexaware Technologies

Home > Customer Success, Service & Operations - Other