Non Voice Customer Support Executive @ Hexaware Technologies

Job Description

HEXAWARE IS HIRING!!

Process: Healthcare Chat Process

Shift Window : 5PM to 8AM (Any 9hrs)

Working Days : 5

Week Offs : Any two (Rotational Weekoffs)

Graduate Fresher (Grad) / Min 6 months

All doc's are mandatory for experience

Offer letter

Pay slips

And

Experience letter

Voice Selects : Only ( Execellent English Communication)

Job Responsibilities:

• Engage with patients via chat, providing timely and accurate responses on healthcare services, medical information and appointment scheduling. Disseminate clear and concise information on health conditions, treatment and procedures, ensuring privacy compliance. Resolve patient concerns, escalate complex cases to healthcare professionals, and ensure follow up on unresolved queries.

Salary :

• Fresher: 17k (Grad)
• Experienced: Based on the last drawn salary (minimum 6months experience in customer Service voice or non voice/chat process)

Rounds of Interview:

• HR
• Ops
• Chat Versant (59 score)

Location-Loma IT Park, Ghansoli

Mode of Interview: Virtual

Doj: 30th oct'25

If Interested, please share the profile on Ju***D@he*****e.com

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Customer Service Non Voice Process International Chat Process Chat Process