Senior Travel Consultant
- Sutherland
- 1 - 6 years
- Mumbai
- 6 months ago
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Job Description
Send your updated CV to sy**********l@su*************l.com
We are hiring a Senior Travel Consultant Backoffice for our International Travel division. The ideal candidate must have strong hands-on experience in Amadeus GDS and handling international travel processes. This is a backoffice, non-customer-facing role focused on reservations, ticketing, and fare management.
Key Responsibilities:
- Handle end-to-end international reservations using Amadeus GDS.
- Process ticketing, reissuance, exchanges, cancellations, and refunds.
- Work on Expedia / International travel backoffice tasks with accuracy.
- Provide best fare options, itinerary planning, and alternative routing.
- Ensure SLA adherence, zero-error booking, and documentation quality.
- Support internal teams with travel operations and backend workflow.
Required Skills & Experience:
- Amadeus experience is mandatory (Minimum 1 year).
- Must have experience in International Travel Process.
- Strong knowledge of international airfares, fare rules, and airline policies.
- Excellent written communication & analytical skills.
- Ability to work on backoffice travel operations with accuracy.
Candidate Criteria:
- Only Mumbai-based candidates will be considered.
- Knowledge of Sabre / Galileo is an added advantage.
- Comfortable with rotational shifts (if applicable).
Education:
- Graduate / Diploma in Travel & Tourism preferred.
- Candidates with strong relevant experience may also apply.
Key Skills
Amadeus, GDS, International Ticketing, Backoffice Travel, Travel Consultant, Expedia Process, Reservations, Ticketing, Reissuance, Refunds, Fare Loading, Senior Travel Consultant, International Travel Backoffice, Airfare, Travel Operations
Apply Now
Send your updated CV to sy**********l@su*************l.com
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Aviation & AerospaceRole Category: Airline ServicesRole: Airline Services - OtherEmployement Type: Full timeContact Details:
Company: SutherlandLocation(s): Mumbai
Keyskills: Amadeus Issue IATA Rescheduling Corporate Travel Management International Ticketing Reservation Travel Process PNR GDS Refunds Cancellation Air Ticketing
Sutherland
\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.
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