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Senior Salesforce Business Analyst @ Datamatics

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 Senior Salesforce Business Analyst

Job Description

Roles and Responsibilities:

  • Overall 8+ years of experience with minimum 6+years into Salesforce Business Analyst.
  • Preferred Salesforce certifications - Sales/Service Cloud/ SF Admin/ PD1.
  • Experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports
  • Proven experience with business and technical requirements analysis, business process modeling and data modeling.
  • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
  • Detail-oriented individual with the capacity to rapidly increase on new customers, their business needs, and advancements Strong introduction, good communication skills (verbal and nonverbal), and relational aptitudes
  • Demonstrates adaptability and readiness to take the necessary steps to take care of business
  • Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio
  • Plan, lead and conduct meetings with the business partners to gather practical and non-useful necessities to identify the customer's innovation improvement and activities
  • Conduct meetings to generate new ideas with the development group to effectively include them in the necessities at the organizing level of analysis
  • Work towards training and gathering of the necessities for a management plan, and also gather and make business as well as the functional requirement Documents (BRD&FRD)
  • Create data flow diagrams and various process flow diagrams to enable a better system of understanding

Create visual charts and procedural streamgraphs to inspire a better framework of understanding

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Technology / IT
Role: Technology / IT - Other
Employement Type: Full time

Contact Details:

Company: Datamatics
Location(s): Hyderabad

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Keyskills:   Salesforce Sales Cloud Salesforce Business Analyst Cpq Sales Service Cloud Business Analysis Salesforce Service Cloud Business Requirement Analysis Requirement Gathering FRD

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Datamatics

Datamatics is a Digital Technology & BPM company with over 10,000 employees and provides technology solutions to more than 200 customers worldwide. The company has a presence in 7 countries, including India, the Philippines, Switzerland, USA, UK, Netherlands, and UAE. Its global delivery centers...