Walk In drive For international Voice and Non Voice Process....!!!! @ Alorica

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Walk In drive For international Voice and Non Voice Process....!!!!

Alorica
0 - 5 years
Bengaluru
5 months ago
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Job Description

Customer Service International Voice and Non Voice Process !!!

Provide customer support and resolve customer queries on call and chat
Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
Candidates should be flexible to work in 24*7 environments (US Shift).

Key Qualifications & Skills Required

The candidate should have good command over English - fluency in spoken and written English, customer service skills and high energy levels.
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
Should be a quick learner and self-motivated.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Walk-ins

Contact Details:

Company: Alorica
Location(s): Bengaluru

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Keyskills: International BPO International Voice Process

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₹ 2.75-3.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Alorica

Alorica: Weâ€™re a customer experience company that does one thingâ€”we make lives betterâ€¦one interaction at a timeâ€”for our clients, customers, colleagues and communities.

Walk In drive For international Voice and Non Voice Process....!!!! @ Alorica

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