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Customer Support / Seller Support Executive @ Wipro

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 Customer Support / Seller Support Executive

Job Description

Roles and Responsibilities

  • Manage seller support operations, ensuring timely resolution of customer queries and issues.
  • Develop and maintain strong relationships with sellers through effective communication and issue escalation processes.
  • Conduct thorough investigations into fraudulent activities to prevent financial losses.
  • Identify opportunities for process improvements to enhance efficiency and reduce costs.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Hyderabad

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Keyskills:   Customer Service CRM Management Seller Acquisition Fraud Detection

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Wipro

Company DetailsWipro Limited