International Customer Service Representative @ TP

Home > Customer Success, Service & Operations - Other

International Customer Service Representative

TP
0 - 2 years
Mumbai
6 months ago
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Job Description

Role & responsibilities

Handle the customer queries related to policy information, renewals, claims, payments via chat and emails.

Update customer records accurately in the system.

Meet daily/weekly performance metrics.

Maintain confidentiality of sensitive customer and insurance data.

Preferred candidate profile

Excellent english communication skills (verbal and written both).

Strong problem-solving skills.

Typing speed of atleast 35-40 WPM

Comfortable with fixed night shift.

Comfortable with 5 working days, saturday and sunday fixed off.

HSC with atleast 6 months of experience in a non voice process.

Graduate freshers are also welcome.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Freshers

Contact Details:

Company: Teleperformance (TP)
Location(s): Mumbai

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Keyskills: Communication Skills Non Voice Process Insurance International BPO

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₹ 2-3 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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International Customer Service Representative @ TP

Home > Customer Success, Service & Operations - Other