In your role as technical consultant, you will be responsible for supporting the ECS customer for SAP innovative products. You will assess and solve issues in new or existing customers, and work with high attention to detail, reliability, and efficiency. You will collaborate closely with your team members to ensure success. In your day-to-day you will
Lead the Service delivery base on the defined KPIs, Provide the pre-sales support.
Building of complex SAP Landscapes by providing technical expertise and support on all platforms and for latest hardware technologies.
Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA requirements.
Independently manage complex projects, handle escalations, and conduct root cause analyses (RCAs).
Diagnose and resolve technical challenges encountered during installation and upgrade activities.
Ensure thorough documentation of all manual installation and upgrade procedures, along with best practices.
Creating the Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the Local and global Team.
Standardizing the complex activities and convert into standard. Closely work with Architecture teams and product support to define and validate new offering.
Installation of the product as per ECS standard.
Migration to ECS DC, @ Azure, @AWS, @GCP
Cross Platform move of customer landscape.
Collaborate closely with developers and architects from the technology platform and all lines of businesses to come to feasible and adaptable solution.
Work as part of the Scrum Tea
What you bring
Strong communication skills both written and spoken in English
Knowledge ITIL and Project management
Minimum 2 year of Experience in Service management and Project Management.
Profound knowledge with 10+ years of working experience as Technical SAP Net Weaver Consultant (ABAP and Java basis administration), Experience in installation of the New Innovation SAP products on HANA, ASE database and Linux and windows operating system.
The candidate should have primary experience in manual installations and demonstrate leadership in managing end-to-end manual SAP system installations.
Working knowledge on the non-ABAP SAP products. Like XSA, IDM BOBJ, OpenText, SAP IDM, SAP BRIM etc.
Up to 5 years of experience in Installation and Upgrade activities on ABAP and NON-ABAP SAP products.
Comprehensive knowledge on SAP S/4HANA architecture, conversion, and implementation path.
Good knowledge on migration paths and tools.
Understand the SAP high availability or disaster recovery architecture, network, and virtualization technologies (e.g., load-balancer, virtual machine etc.).
Working experience/Knowledge on the Hyperscaler like Azure, AWS, GCP will be added advantage.
Experience on other Databases MaxDB, MSSQL and OS platform like RedHat is an added advantage.
Knowledge of Kubernetes, bare-metal environments and SAP Landscape Management (LaMa) is a plus
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: DBA / Data warehousingRole: Database AdministratorEmployement Type: Full time